Free standard shipping $50+ after discounts • Contiguous U.S. + D.C.

Free standard shipping $50+ after discounts • Contiguous U.S. + D.C.

Contact Adventure Getaway Gear

Last updated: August 1, 2026

Have a question about a product, shipping, an order, or an issue with an item? Adventure Getaway Gear is here to help. For the fastest response, include your order number when available and a short description of what you need.

Adventure starts simple—gear up and go.

Contact Support

Adventure Getaway Gear Support
Email: support@adventuregetawaygear.com
Phone: (888) 717-5370

Business hours: Monday–Friday, 9:00 AM–5:00 PM Central

  • Using the contact form: Complete the form on this page and provide enough detail for us to review the request. Most messages receive a reply within one business day during published support hours.
  • Damaged, defective, missing, or incorrect item: Include the order number and a short description. We may request clear photos of the item, packaging, and shipping label when available to help verify and resolve the issue.
  • Returns: Do not send an item to our business mailing address or the address printed on a package unless Adventure Getaway Gear first provides written return instructions. All returns must be authorized before shipment. Review the Return & Refund Policy for details.

For complete business contact details, review our Contact Information page.

Before You Contact Us

Including the following information can help us review your request efficiently:

  • Order help: Order number, name or email address used for the order, and a short description of the question.
  • Tracking or delivery: Order number, tracking number when available, and a description of the delivery concern.
  • Damaged, defective, missing, or incorrect item: Order number, description of the issue, and clear photos when requested.
  • Product question: Product name and the color, size, or variant involved.
  • Vendor inquiry: Company introduction and a catalog or line-sheet link when available. Review Vendor Info for the complete submission checklist.

Please do not include payment-card numbers, account passwords, authentication codes, or other sensitive financial information in the contact form or email.

Send us a message

Need help with an order, product, shipping, or an item issue? Send us the details below. Include your order number when available. Most messages receive a reply within one business day during published support hours.

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